Lead Generator- In Office
Lead generators will contact previous customers and homeowners in storm-affected areas to generate leads and schedule appointments for our roofing consultants. This is not a hard-sales position. Your primary goal is to build rapport, identify potential roofing concerns, and set qualified inspection appointments.
Responsibilities
- Make outbound calls to previous customers and homeowner contact lists.
- Contact homeowners in storm-affected areas to offer complimentary roof inspections.
- Schedule appointments for roofing consultants and sales representatives.
- Maintain accurate call notes and appointment information in the company CRM.
- Follow approved call scripts while maintaining a natural and professional conversation.
- Conduct follow-up calls to confirm appointments and reduce cancellations.
- Meet daily and weekly call and appointment-setting goals.
- Represent the company professionally on every call.
Qualifications
- Previous outbound calling, telemarketing, appointment setting, or customer service experience preferred.
- Strong communication and interpersonal skills.
- Comfortable speaking with homeowners over the phone.
- Self-motivated and goal-oriented.
- Basic computer skills and ability to work within a CRM system.
- Bilingual (English/Spanish) is a plus but not required.
What We Offer
- Competitive hourly pay.
- Performance-based bonuses for qualified appointments.
- Flexible scheduling opportunities.
- Ongoing training and support.
- Opportunity for advancement within a growing company.
- Positive and team-oriented work environment.
How to Apply
Please submit your resume along with a brief summary of any outbound calling, appointment setting, customer service, or sales experience to Jamie@mastercraftrac.com. We look forward to speaking with you!
Bonus Points For:
- Roofing, construction, insurance claims, or home services experience.
- Experience using CRMs, dialers, or lead management systems.
- Proven track record of meeting appointment-setting goals.
